When you are ready to complete your purchase, simply go to the Checkout and follow these steps to place your order:
For registered users:
If you are a returning customer and already have an account, please sign in using your email address and password and you will be taken directly to the first Checkout tab.
For guest users:
If you are not registered, you can proceed without creating an account or you can create an account.
Billing and Shipping Tab
Enter your billing information as it appears on your credit card statement. Your credit card will not be accepted without the appropriate billing address and telephone number. If you are a returning customer, your billing address will automatically appear on the Billing and Shipping page. As a registered user, you can save your addresses of billing and shipment into your account. If the shipping address is different than the billing address, enter the address where you would like your order shipped.
From the options provided, select from the shipping methods that are available for the items you wish to purchase. For more information on shipping, click here.
At this time, you must verify your address information is correct, review your order and then enter your payment method and click "Place Order". If you are using PayPal as the payment method, be careful that your address of shipment on our website is the same of the one you put on your PayPal account; if not, we should send your order to the address you put on your PayPal account. For more information on payment, click here.
After you complete the checkout process, the Purchase Summary page confirms details of the order you have placed and also provides you with a reference number. We recommend that you print this Purchase Summary page for your records as it may be needed for order references.
Order and Shipment Confirmations
You will receive an order confirmation email which will include an order number - you can use this to track your order in My Account. Once your items have been shipped, you will receive a shipping confirmation e-mail with details of which items have been sent. Please note that if you order more than one item, it is possible that different items may arrive on different days depending on stock availability. Usually, we ship all the items in the same order in one shipment.
If you need an invoice, please send us an e-mail as soon as your order is completed, reporting us the number of the order, your VAT and/or your Fiscal/Tax Code. We will send you the invoice by e-mail or inside the package, using your Billing information.
After your items are invoiced, you will receive an email which includes a link for retrieval of a VAT invoice for items purchased and shipped to you. This email will be sent in addition to the Shipment Confirmation email you will receive.